Episode Notes

Hey everybody, this is Gene Marks and welcome to another episode of the Hartford Small Biz Ahead podcast. Thank you so much for joining me. This week, I wanna talk to you about your customer relationship management system. You probably have one. Most small businesses do. CRM systems are a lot of popular vendors. I'm sure you've heard of salesforce.com and Zoho and Microsoft Dynamics and Sugar and Insightly. There's a bunch of 'em that are out there. Many of my clients use CRM systems. We use CRM system in our business as well. But most of our clients have a very similar problem, and it's this. Getting all of their people to use the system. I mean, this is not like an accounting system or an order entry or an inventory management system. This is like something that's for sales and marketing and management, you know, services.

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