Episode Notes

There are few things more frustrating for a small business owner than a client who refuses to pay on time. Delayed payments not only diminish your anticipated profit margins, but they can also divert your attention from other more pressing business matters. So, what is the quickest way to resolve such a difficult situation? In episode #115, Elizabeth Larkin and Gene Marks advise small business owners on how to professionally and effectively handle a late-paying customer.

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